Privacy Policy

🔒 Claw Kingdom Privacy Policy (UK)

Last updated: 25.11.2025

Claw Kingdom (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in line with the UK GDPR and Data Protection Act 2018.

This policy explains how we collect, use and protect your personal information when you buy from us via our website or TikTok Live.

1. What Information We Collect

When you place an order or contact us, we may collect:

  • Your name
  • Delivery address
  • Email address
  • Phone number
  • Order details
  • TikTok username (if purchased via TikTok Live)
  • IP address and device data
  • Payment details (processed securely by third-party providers – we do NOT store card details)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate about your purchase
  • Provide customer support
  • Comply with legal and tax obligations
  • Send marketing emails (only if you opt-in)

3. How We Store & Protect Your Data

Your data is:

  • Stored securely on protected systems
  • Only accessible by authorised personnel
  • Never sold to third parties

We take reasonable technical and organisational steps to protect your data from misuse or unauthorised access.

4. Sharing Your Data

We only share your data with trusted third parties where necessary, including:

  • Payment processors
  • Delivery companies
  • Website platform providers (e.g., Shopify)
  • TikTok (for live sales)

These parties act only to fulfil your order or provide essential services.

5. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Withdraw marketing consent
  • Lodge a complaint with the ICO

You can contact us at: clawkingdom.leicester@mail.com

6. Data Retention

We only keep your personal data as long as necessary for legal, tax and business purposes.

7. Contact Details

Claw Kingdom

clawkingdom.leicester@mail.com