Terms of Service

📜 TERMS OF SERVICE

Claw Kingdom Terms of Service

Effective Date: 25/11/25

By using our website, purchasing products, or buying through TikTok Live, you agree to the following terms.

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  1. General

Claw Kingdom sells mystery toy boxes. By making a purchase, you acknowledge that:

  • Items are randomly selected
  • No specific toy or brand is guaranteed
  • Box value is subjective

All sales are final except where required by law.

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  1. Eligibility

You must be at least 18 years of age or have parental/guardian consent to make a purchase.

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  1. Orders & Payment

We accept orders via:

  • Our official website
  • TikTok Live / TikTok Shop

All payments are processed securely.

We reserve the right to cancel orders for suspected fraud or errors.

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  1. Shipping Policy
  • Orders are usually processed within [X] business days
  • Shipping times may vary based on location
  • Claw Kingdom is not responsible for delays caused by shipping carriers

Once shipped, risk passes to the customer.

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  1. Mystery Box Policy

By purchasing a mystery box, you agree that:

  • The contents are random
  • No exchanges or refunds based on preference
  • Item colors, sizes, or designs may vary

We guarantee all items are brand new and safe for intended age grading.

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  1. Returns & Refunds

We only accept returns if:

  • The item arrives damaged
  • The wrong product was sent
  • The product is legally defective

Customers must contact us within 48 hours of delivery with proof.

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  1. Limitation of Liability

Claw Kingdom is not responsible for:

  • Injuries caused by misuse of products
  • Allergic reactions or individual sensitivities
  • Delays caused by third-party shipping or platform services

Our maximum liability is limited to the total amount paid for your order.

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  1. Intellectual Property

All website content, logos, videos, and branding belong to Claw Kingdom and may not be used without permission.

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  1. Platform-Specific Sales

Purchases through TikTok Live are also subject to TikTok’s terms and conditions in addition to ours.

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  1. Changes to Terms

We may update these Terms at any time. Continued use of our services means you accept the updated terms.

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  1. Contact Us

Customer Support:

📧 clawkingdom.leicester@mail.com